IMI Level 3 award in MOT Test Centre Management
Autotech Training offers the DVSA-approved IMI Level 3 Award MOT Test Centre Management Course. Developed in collaboration with the DVSA, this course gives learners the skills needed to expertly manage MOT Vehicle Test Centres.
This course is a regulated, lifetime qualification, and holders will be considered professionally competent for the rest of their lives.
Book this training course today.
*Existing Autotech Recruit contractors are eligible for a discounted training course rate
COURSE OVERVIEW
The content of this training has been designed to reflect the contents of the National Occupational Standards for MOT Managers.
The course covers:
- Managing the legislative and compliance requirements of a VTS
- Dealing with customer service problems and complaints
- Developing and supervising staff within a MOT test centre
- Test centre quality systems and audits.
MOT Test Centre Management: Course Aims
The MOT test centre management course aims to develop the legislative and compliance knowledge required to:
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- manage an MOT Test centre
- encourage improvements in customer service
- aid developing and supervising staff
- develop an understanding of centre quality systems and audits
DOES THE COURSE HAVE ANY PREREQUISITES?
The MOT management course is for Test Centre Owners, Dealership Principals, Company Directors, Service Managers, Workshop Controllers, Service Advisors, MOT Testers and Vehicle Technicians.
What are the course prerequisites?
No unspent convictions to motor trader and MOT related fraud, violence and intimidation.