Management Development - 8 Day Programme

Management development programme to upskill managers.

Management Development – 8 Day Programme

Management Development - 8 Day Programme

£2,500+ VAT

COURSE OVERVIEW

A residential management development programme, split over 8 months. With 4 x 2-day interactive training sessions covering all management development topics. Including Finance, Process, Marketing and People

What The Course Covers:

Overview of MDP and expectations

  • Principles of Financial measurement
  • Cost control
  • Budgeting steps
  • Planning workload & Manpower
  • Project management skills
  • Creating action plans
  • Expectations or presentations

Presentation of Measurement module

  • Service Process
  • Workshop control and supporting team members
  • Allocating work and monitoring the team
  • Skills gap analysis
  • Achieving right first time
  • Quality Control in practice

Presentation on Process module

  • What good service looks like
  • Exceeding Customer expectations
  • Measuring Customer service
  • Developing a positive attitude to Customers

Presentation of Customer Service module

  • Managing conflict in the workplace
  • Resolving problems
  • Creating the financial action plan

What Are The Aims of The Course?

To deliver an 8 day interactive training programme, spread over 9 months to upskill delegates based on Job description and defined Management Development Programme. Option to use guest speakers for evening activities as appropriate.

Who Is The Course For?

Junior managers or supervisors looking to develop their skills into management roles.

*minimum class size applies. Option to include or exclude accommodation costs.

Ready To Book?

COURSE DETAILS

DURATION: 4 x 2 days
LOCATION: Autotech Training Centre - Milton Keynes, or on-site at your premises*
DELIVERY METHOD: Classroom training, at work action plans, on-site assessment, final presentation event.

FAQs

SPEAK TO OUR SPECIALIST TEAM

PHONE: 01234 240503        EMAIL:  hello@autotechtraining.co.uk

ON-SITE TRAINING - WE COME TO YOU

We are able to bring our training team to your workshop to deliver exactly the same training experience but with the added convenience of being at your site.