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Training one of the South of England’s leading independent garage group
Elite Garages are one of the South of England’s leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of £53 million and around 240 employees. Operating 19 locations across the South and South East, the family run business has recently celebrated 50 years in business.
After a significant uplift in calls from customers for electric vehicle repairs and general advice, Elite Garages decided to upskill their vehicle technicians and equip them with EV training to ensure they were able to meet customer demand.
Ownership of an electric vehicle is new to many customers, so they are naturally contacting their local garage for support, and it is vital that we have the knowledge to support them. We need to be prepared.
J Whittemore, Training & Development Co-ordinator, Elite Garages
Not only to be able to create a new revenue stream and meet customer demand, but to safeguard our employees and equip them with the relevant skills to work safely on these high voltage vehicles.
J Whittemore, Training & Development Co-ordinator, Elite Garages
THE AUTOTECH TRAINING DIFFERENCE
Elite Garages contacted Autotech Training to establish whether they could create a solution to meet their needs. Based on the density of EV sales within the local area of each garage, Elite Garages selected a minimum of two vehicle technicians per site. Accredited to deliver IMI Levels 1-4 Electric/Hybrid vehicle training, Autotech Training arranged for the two-day, IMI Level 3 courses to be carried out within Elite Garage’s headquarters in Partridge Green to minimise travel costs and downtime for the garage business.
A highly experienced trainer from Autotech Training delivered the EV courses across several dates in November 2021 to the vehicle technicians and an electric vehicle was brought along by the trainer to facilitate hands on learning. Within one month, every Elite Garage site had technicians skilled to IMI Level 3 electric/hybrid enabling the company to tap into greater revenue potential and meet rising consumer demand.
I was very impressed with the delivery of the course, and the high-quality training facility within Milton Keynes. Mandla is extremely knowledgeable, we are already looking at booking the IMI Level 4 electric/hybrid vehicle course in the New Year and, when we open two new garages in the Spring, we will immediately send vehicle technicians from these sites to Autotech Training for their Level 3 EV qualification too.
J Whittemore, Training & Development Co-ordinator, Elite Garages
